Privacy Policy

Introduction

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Transcend Medicine LLC ("Transcend Medicine," "we," "us," or "our") operates the website located at transcendmedicine.com (the "Site"). We are committed to protecting the personal information of our visitors and users. This Privacy Policy explains what information we collect, how we collect it, why we collect it, how we store and use it, and what rights you have regarding your information.

Please read this policy carefully. By using our Site, you agree to the collection and use of information as described here. If you do not agree with this policy, please do not use our Site.

This policy covers information collected through this website only. It does not cover information collected in the context of a clinical relationship with Transcend Medicine. Patients and prospective patients who engage with our clinical team will receive a separate Notice of Privacy Practices governing the handling of protected health information under the Health Insurance Portability and Accountability Act (HIPAA).

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1. What Information We Collect

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We collect two categories of information through this Site:

Information you provide directly. When you submit a form on our Site — including our patient waitlist form, our careers inquiry form, or our general contact form — we collect the personal information you voluntarily provide. This may include your name, email address, and any message or additional information you choose to share.

Information collected automatically. When you visit our Site, certain information is collected automatically through Wix's platform and analytics tools. This may include your IP address, browser type, device type, operating system, pages visited, time spent on pages, referring URLs, and other standard web analytics data. This information does not identify you personally but helps us understand how visitors use our Site.

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2. How We Collect Information

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We collect information through the following means:

Direct submission through forms on our Site, including the patient interest waitlist, the careers inquiry form, and the general contact form. Automatic collection through cookies and tracking technologies used by Wix's platform and analytics services, as described in Section 5 below. Email correspondence when you contact us directly at our published email address.

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3. Why We Collect This Information

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We use the information we collect for the following purposes:

To respond to inquiries submitted through our contact and careers forms. To notify waitlist registrants when Transcend Medicine opens and begins accepting patients. To understand how visitors use our Site and improve the content and user experience. To communicate with job applicants and potential clinical team members. To comply with applicable laws and regulations.

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We do not use your personal information for automated decision-making or profiling. We do not sell your personal information to third parties. We do not use your information for purposes beyond those described in this policy without your consent.

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4. How We Store and Protect Your Information

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Our Site is hosted on the Wix.com platform. Information submitted through forms on our Site is stored through Wix's secure data infrastructure. Wix stores data on secure servers and maintains industry-standard security measures including encryption and firewall protection. For more information about Wix's data security practices, please visit wix.com/about/privacy. Email correspondence sent directly to our team is stored in standard email systems and accessed only by authorized personnel. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Waitlist information will be retained until you request removal or until Transcend Medicine has opened and notified waitlist registrants, whichever comes first.

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5. Cookies and Tracking Technologies

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Our Site uses cookies and similar tracking technologies. Cookies are small text files placed on your device by your browser when you visit a website. They help us understand how visitors interact with our Site and improve the user experience.

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We use the following types of cookies:

Essential cookies — necessary for the Site to function properly. These cannot be disabled without affecting Site functionality.

Analytics cookies — used to collect information about how visitors use our Site, including pages visited, time on site, and traffic sources. We use Wix Analytics for this purpose. This data is aggregated and does not personally identify individual visitors.

Third-party cookies — certain third-party services integrated into our Site may place their own cookies. These are governed by the privacy policies of those third parties, not by this policy.

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You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling certain cookies may affect the functionality of our Site.

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6. How We Communicate With You

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If you submit your email address through our waitlist form, we will contact you by email when Transcend Medicine opens and begins accepting patients. This is the sole purpose for which waitlist email addresses are used. If you submit an inquiry through our contact or careers form, we will respond to your inquiry by email. We do not send marketing emails, newsletters, or promotional communications without your explicit consent. You will not be added to any marketing list as a result of submitting a form on this Site.

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7. Sharing and Disclosure of Your Information

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We do not sell, trade, or rent your personal information to third parties.

We may share your information in the following limited circumstances:

Service providers. We use Wix.com to host our Site and manage form submissions. Wix processes data on our behalf as a service provider and is subject to appropriate data processing agreements. Legal compliance. We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud. Business transfer. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you by email or prominent notice on our Site of any such change in ownership.

We will not share your information for any other purpose without your explicit consent.

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8. Your Rights and Choices

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You have the following rights with respect to your personal information:

Access. You may request a copy of the personal information we hold about you.

Correction. You may request that we correct inaccurate or incomplete information.

Deletion. You may request that we delete your personal information from our records. Please note that we may be required to retain certain information by law or for legitimate business purposes. Withdrawal of consent. If you have provided consent for us to use your information, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal. Opt-out. If you wish to be removed from our patient waitlist or any other communication list, you may contact us at any time using the information in Section 10 below.

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To exercise any of these rights, please contact us at info@transcendmedicine.co. We will respond to all requests within a reasonable timeframe and in accordance with applicable law.

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9. Children's Privacy

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Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take prompt steps to delete that information.

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10. Privacy Policy Updates

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We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting to this page. The "last updated" date at the top of this policy will reflect the date of the most recent revision. We encourage you to review this policy periodically.

If we make material changes to how we collect or use your personal information, we will provide prominent notice on our Site or contact you directly where appropriate.

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11. Contact Us

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If you have questions about this Privacy Policy, wish to exercise your rights, or want to request that your information be corrected, updated, or deleted, please contact us:

Transcend Medicine LLC Email: info@transcendmedicine.co Website: transcendmedicine.co